Detailed Speaking Topics
9 Secrets to Successful Scheduling
Schedule productively, avoid non-productive days, handle emergencies, reduce broken
appointments, de-clog the front desk, and enhance computer scheduling.

Five Step Pathway to a High Five Team
High performance teams have dynamic pathways to keep dysfunction down and keep
performance high. Does your team ?

Breakthrough Practice Performance
This program will lead your team to a greater level of performance and patient service. This system works BEST when the dentist attends with his/her team.

Marketing Magic for Dental Practices
Internal marketing creates satisfied patients who refer.
External marketing brings you new patients. Learn
how to do both.


Fabulous Front Office Systems
Strategies to improve your front office systems as we move into an electronic practice age. The Essential Five:
Scheduling, Insurance, Financial Arrangements, Collections and Recall.

Handling Conflicts with Finesse
Breakthrough strategies to handle conflict with finesse within your practice and your life.


7 Brain Principles that Maximize Effectiveness
Knowledge AND relationships are the currency of the new economy. Bottom line performance of the dental practice can be linked to developing emotional intelligence throughout the team.

For more detailed information on these or custom programs, call 800-242-7648.

Joan Forest, Linda and Dr. Pete Dawson
1093 AIA Beach Blvd., #378
St. Augustine, FL • 32080
800-242-7648 • 904-794-0960
Fax: 904-794-5582
email: linda@drevenstedt.com
© 2009, Drevenstedt Consulting, All Rights Reserved. For more information, call 800-242-7648.
For problems with the website, contact Brightwork Advertising at 904-940-7355.

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