Speaking Engagements - Linda W. Drevenstedt, MS The Big Meetings American Dental Association Annual Session (Two years) Hinman Dental Meeting (Seven years) Academy of General Dentistry Annual Session (Two years) Chicago Mid-Winter Meeting Yankee Dental Meeting ( Two years) Greater New York Dental Meeting Academy of Pediatric Dentistry Annual Session (Three years) Holiday Dental Congress (Two years) Denver Mid-Winter Meeting Academy of Dental Group Practice Annual Session State Meetings Florida National Dental Congress Utah (Two years), Kentucky, Texas (Two years), Georgia (Two years), Indiana, South Carolina Dental Associations Colorado, Georgia, Florida Academy of General Dentistry Local and Regional Meetings Southern District of the American Academy of Implant Dentistry Nashville Dental Society Georgia Dental Association Young Dentist Seminar Asheville North Carolina Study Club Georgia Northwestern District Dental Society Meridian Mississippi Dental Society Wilmington Tri-county Dental Society Columbia Dental Society - Columbia, MO Dental Schools and Alumni Association Meetings Medical College of Georgia Dental School University of Alabama Dental School University of Tennessee Dental School University of Tennessee Alumni Association University of Alabama Alumni Association Future Dates American Association of Endodontists - '06 American Dental Assoc. '06 Saratoga Dental Conference '07 Speaking References for Linda W. Drevenstedt, MS Dr. William Callahan Thomas P. Hinman Dental Society 404.237.4826 Dr. Hugh Doherty Contributing Editor for Dental Economics 723.449.3225 Dr. Bruce Justman American Association of Endodontists 319-335-7471 bruce-justman@uiowa.edu Speaker Topics Dysfunction Junction: A Fresh New Approach to TEAM Does your practice have a team in name only? This dynamic seminar gives you a fresh approach to distress, add energy and renew commitment to excellence. You will learn to use 5 specific strategies to build your team's performance to a higher level. Fabulous Front Office Systems Come and learn "Meat & Potatoes" strategies to improve your front office systems. We'll cover the FAB Five!! Scheduling, financial arrangements, insurance, collections and recall. Brain Science Breakthroughs and Practice Excellence The science of Emotional Intelligence explores how your brain function affects your success. Come and learn how to leap into the next stage of your practice and personal development. Five Star Internal Marketing Enthusiastic patients build your practice. In this session, everyone on the team learns new internal marketing skills to create "Raving Fan" patients who refer more patients to you. Communication Effectiveness Bring everyone on the team to improve treatment acceptance and team relationships. Effective communication includes the ability to handle sticky conversations, to deal with conflict effectively and to understand the best way to communication with others. Dysfunction Junction: A Fresh New Approach to TEAM Course Focus: Dental teams are made up of highly talented, experienced and skilled professionals, and yet the group as a team may not be reaching its full potential. This session explores five team strategies to boost team performance. Bring your entire team and leave with an Action Plan to start Monday. Highlights include: Skills to handle conflict The "Dirty Dozen" team traits that suck energy from the team Team personality styles and how they affect performance Recharge the TEAM Commitment Five RIGHT steps to reach new levels of team performance Tools for having "crucial" conversations with anyone Target Audience: Dental teams Back to top Fabulous Front Office Systems Course Overview: Come and learn "Meat & Potatoes" tips to improve your front office systems. We'll cover the FAB Five!! Schedule for productivity and Efficiency! Reduce Broken Appointments!! Insurance - the Good, the Bad and the Ugly Show me the Money - Getting Patients to Pay! Recall - The neglected system. Target Audience: All dental staff members! All new dentists. This can be a half or a full day. Back to top Brain Science Breakthroughs and Practice Excellence Course Content: Where are you and your team in your professional development?? What is the next stage for your practice growth? (There is always another level.) Come and learn how to leap into the next stage of your practice and personal success and fulfillment. Topics Include: How to get OFF a personal or practice plateau with S.M.A.R.T growth strategies. Why Mars and Venus concepts are important to your practice. Problem solving vs. the "Blame Game." Dealing with Difficult Team members. Ten Practice Growth Busters to avoid. The "Breakfast of Champions" and why you need this nourishment. Four Essentials of the Emotional Intelligence and why they matter Target Audience: The entire dental team. Back to top Five Star Internal Marketing Course Overview: Satisfied patients are NOT enough. Enthusiastic patients build your practice. In this session, everyone on the team learns new internal marketing skills to create enthusiastic, "Raving Fans" patients who refer. Course Content Includes: Over 250 Proactive Internal Marketing Tips Six Steps to ensure "Raving Fan" Patients The impact of patient satisfaction on profits Avoiding 10 patient dissatisfiers Creating patient referrals Using your computer resources for marketing Target Audience: Entire dental team Back to top Communication Effectiveness Course Content: Bring everyone on the team to improve treatment acceptance and team relationships. Effective communication includes the ability to handle sticky conversations, to deal with conflict effectively and to understand the best way to communication with others. Specifically you and your team will: Discover the Magic of Motivation Understand how Patient Buyer Styles influence their decision making process Learn Key ways to handle conflict Find out "WHY" your understanding of your own behavior style is a critical link to communication success Take back communication tips, techniques and scripts for sticky conversations. Find out how to keep gossip out of the office Target audience: entire team Back to top