Ten Reasons Practices DON'T Reach Their Potential Improper planning or lack of goal setting Improper tracking of important numbers Not tracking the 9 essential numbers to track each month Faulty recycling of ideas from inside only Believing that your perception of your practice is in FACT the reality of your practice. Trying to do it all yourself. Thinking that to grow you have to give up quality care. Believing that getting better clinically will grow your practice. Having a faulty compensation or bonus system. Poor scheduling system or lack of a system. Poor treatment acceptance. Lack of follow-up with treatment plans. This includes being unaware of treatment acceptance percentages. NO REAL recall system and no accountability. Do any of those reasons ring a bell? Have you hung out in mediocre growth for too long ? Have you missed out on growing your practice to the levels of the clients we have worked with this year? Would you like to take two months off? Dr. James Hoke, Durham, NC and Dr. Clarence Cheek, Hawkinsville, GA produced in 10 months what they produced in 12 months the prior year. Dr. Myra Stafford , Jasper, AL grew her production 67%. Several clients made their million dollar goal- how close are you? Or, is that even in your goal list? Many clients are happy at other levels and we celebrate their success where they have set their goals. Our point is - Have you achieved your full practice potential? Often moving to the next level is put off - you know that "ol" menace - procrastination keeps you from spending the money or taking the time for a consulting program. I'll Make It Easy for YOU! Enclosed is an outline for a GET STARTED WITH THE CONSULTANT analysis ONLY. You then choose how you want to implement. Implement with courses, manuals, or in-office training. You do it your way. Get Started With THE Consultant There is $100,000 of untapped potential in your practice! How can I say that?? I have personally analyzed over 200 dental practices at ALL levels of development. From the new practice, the plateaued practice to the highly successful practice. I have been able to find at least $100,000 in missed revenue from hidden opportunities. My "Wise Woman" analysis process has been developed and refined over 15 years of consulting. I guarantee that you will be impressed and amazed at the results in your Practice Analysis and Strategic Action Plan Report. This is a partial list of the areas I review - all the nooks and crannies I look into in your practice: SCHEDULING - Time management, productivity, goals, consistency - Dr. & hygiene. OPEN TIME ANALYSIS - broken, cancelled, open appointments drain your profits! RECALL SYSTEM - How is your retention percent? Perception or reality? HYGIENE DEPARTMENT PROFITABILITY- Most practices are way off here - Are You??? PERIODONTAL TREATMENT POTENTIAL - NEW PATIENT PROCESS AND TREATMENT PLAN DEVELOPMENT TREATMENT PLAN PRESENTATION and financial arrangements process FEES analyzed and balanced for your zip code INSURANCE CODING, processing and follow-up - How to maximize reimbursement and minimize headaches. Collections system analysis COMMUNICATION BETWEEN DR/STAFF/PT - SALARY ANALYSIS, STAFF MODEL ANALYSIS - How many and what position do you need? OVERHEAD ANALYSIS - where are you missing profitability? MARKETING ANALYSIS - What does your paper image say about you?? TECHNOLOGY ANALYSIS - are you maximizing what you have?? PERSONNEL MANAGEMENT ANALYSIS - hiring, training, reviewing TEAMWORK AND LEADERSHIP ANALYSIS - Your practice will get a grade. PATIENT SATISFACTION ANALYSIS - Your patients will grade you. Here's how it works: Before I arrive: Our research analyst sends you surveys to give out to your patients and collect in your office and return to the research firm for tabulation. I survey your staff to give you a true picture of the teamwork and leadership in the practice. I ask you a slew of questions also. You will receive a Practice Date Sheet to complete and several computer reports to print out for me. Each person also completes a behavior profile response form. This response form is then fed into our DiSC® Personal Profile for Windows software. I generate a 20 page "behavior profile report" for you and each staff member. Great insights for everyone!! Especially good for teambuilding. To be completed prior to our on-site visit: 100 patient surveys to be handed out in the office A staff survey and behavior profile for each staff member A management profile and survey for you Practice data collection information sheet All surveys are confidential and returned to us for analysis. The Analysis VISIT: I - yes, me Linda Drevenstedt - spend a minimum two days with you. (The time scheduled for your analysis is determined by your practice size and team size.) I'll fly or drive to your office the afternoon before the analysis. I like to have dinner with you and your spouse or significant other person. This way I get to know you before our days together. Day 1 - I arrive bright and early with laptop in tow to be at your Morning Huddle. You and the team see patients on an almost normal schedule. I request you schedule two new patient NON-emergency ADULT exams that day (just in case one does not show up). I also request that you reserve me time in each hygiene schedule for about 30 minutes for a one-on-one interview with each hygienist. I'll spend the day observing you, your staff and taking time to interview each staff member briefly. You'll all feel like you are under a microscope. I conduct an audit of your current systems and a chart audit. Evening of day 1 - I return to my room with laptop and complete as much of your analysis report as possible. Day 2 am - I return to complete any interviews, ask any clarifying questions and finalize my analysis. I'll return to my room and complete your report. Day 2: 12 - 1 lunch with you and/or you and spouse Day 2: 1pm - 4pm You Schedule NO PATIENTS. I meet with you and your spouse ONLY! I'll present your Practice Analysis and Strategic Action Plan and your full color, graphic Patient and Staff Survey Report. (I also travel with my trusty portable printer!!) You will have a chance to ask questions about my report of the findings in your practice. I show you where your $100,000 is hiding. I give you recommendations on how to reach your next level. You are then free to implement the plan and action steps as you wish - with or without the coaching and training help from our group. Now, would you invest your time and money to find $100,000??? Seems like a good ratio to me. Most clients make their investment back several times over in the first 90 days. Here are their comments: "You just showed me how to get to my million." Dr. Robert Shackelford, Atlanta, GA. "…our revenues are up 80% since you were here with no change in overhead. Thank you for your guidance and direction. I attribute most of our success to the course you set for us." Dr. Alan Coleman, Athens, AL "Thank you for helping me clarify my priorities." Dr. David Lazarchik, Roanoke, VA "Your analysis was a shot in the arm to take us to the next level." Dr. Daryl Nabors, Clyde, NC "Her personal interviews with our staff were relaxed and in depth and our staff developed an instant rapport with her." Dr. Joe Miller and Dr. Terry Ennis, Columbus, GA If you are ready to go to your personal/practice next level just call us to schedule an appointment. (800) 242 - 7648.